Crisis support via chat or email for English speakers living in Finland

Need someone to talk to? Choose the support that fits your situation:

Appointment-based MIELI Crisis Chat (Single session): Best when you are feeling overwhelmed, facing a sudden crisis, and need immediate relief through a single chat conversation.

MIELI Crisis Email (Support contact): Best for ongoing challenges. You will write back and forth with a crisis worker, giving you more time to process your thoughts between messages.

Please note: Anonymous registration and sign-in to the Tukinet platform is required.

This support is available only in English.

Private chat
Support contact
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Support contact

MIELI Crisis Email provides short-term assistance for challenging situations when a single conversation is not enough. You will write back and forth with the same worker throughout the process, giving you time to process things at your own pace. -- This support is free of charge, confidential, and available for anyone facing a difficult life situation. No referral is needed. -- To receive support, you will need to register anonymously and sign in to the Tukinet platform. A staff member will match you with a suitable crisis work professional or trained volunteer based on your first message. It may take some time to get back to you, but we do our best to get back to everyone who contacts us for help. Thank you for your patience. -- Please note: All conversations are completely anonymous and confidential. No one outside the discussion can view them.
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Private chat

Appointment-based MIELI Crisis Chat offers a calm, confidential space to talk with someone who knows how to listen. You can reach out through this single-session support if you’re feeling anxious, overwhelmed, or facing a difficult situation. You’ll connect with a crisis professional or a trained volunteer from MIELI or our member organizations across Finland. This support is free of charge. Please book your session at least 30 minutes in advance. Join the chat within 10 minutes of the start time, or the appointment will be cancelled. If you can’t attend, please cancel or reschedule early—and make sure you arrive on time for your reserved slot, as missed times reduce availability for others who need help.

Log in to see private chat times. Only authenticated users can book private chats.

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