Crisis support via chat or email for English speakers living in Finland

Need someone to talk to? Choose the support that fits your situation:

Appointment-based MIELI Crisis Chat (Single session): Best when you are feeling overwhelmed, facing a sudden crisis, and need immediate relief through a single chat conversation.

MIELI Crisis Email (Support contact): Best for ongoing challenges. You will write back and forth with a crisis worker, giving you more time to process your thoughts between messages.

Anonymous registration and sign-in to the Tukinet platform is required.
This support is available only in English.

Please note: Response times for English messages may be longer. This contact form is for English messages only. If you are able to write in Finnish, you can receive help within one week through our Finnish channels by contacting us here→ https://tukinet.fi/fi/palvelut/mieli-keskusteluapu-kirjoittaen

If your situation is urgent, contact the emergency department of your local hospital. In acute crisis situations, contact the emergency number 112.

Private chat

Support contact

Leave feedback

Crisis support via chat or email for English speakers living in Finland

Need someone to talk to? Choose the support that fits your situation:

Appointment-based MIELI Crisis Chat (Single session): Best when you are feeling overwhelmed, facing a sudden crisis, and need immediate relief through a single chat conversation.

MIELI Crisis Email (Support contact): Best for ongoing challenges. You will write back and forth with a crisis worker, giving you more time to process your thoughts between messages.

Anonymous registration and sign-in to the Tukinet platform is required.
This support is available only in English.

If your situation is urgent, contact the emergency department of your local hospital. In acute crisis situations, contact the emergency number 112.

Private chat

Support contact

Leave feedback

Support contact

MIELI Crisis Email provides short-term assistance for challenging situations when a single conversation is not enough. You will exchange a few messages with the same worker throughout the process, giving you time to process things at your own pace. -- This support is free of charge, confidential, and available for anyone facing a difficult life situation. No referral is needed. -- To receive support, you will need to register anonymously and sign in to the Tukinet platform. A staff member will match you with a suitable crisis work professional or trained volunteer based on your first message. It may take up to two weeks for us to reply, but we do our best to get back to everyone who contacts us for help. Thank you for your patience. -- Please note: All conversations are completely anonymous and confidential. No one outside the discussion can view them.

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Private chat

Appointment-based MIELI Crisis Chat offers a calm, confidential space to talk with someone who knows how to listen. You can reach out through this single-session support if you’re feeling anxious, overwhelmed, or facing a difficult situation. You’ll connect with a crisis professional or a trained volunteer from MIELI or our member organizations across Finland. This support is free of charge. Please book your session at least 30 minutes in advance. Join the chat within 10 minutes of the start time, or the appointment will be cancelled. If you can’t attend, please cancel or reschedule early—and make sure you arrive on time for your reserved slot, as missed times reduce availability for others who need help.